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🔹 TERMS & CONDITIONS (FOR ONLINE ENQUIRY FORM)

 

By submitting this form, you agree to the following terms and conditions:

  1. Purpose of Enquiry:

This form is intended for general enquiries only. It does not constitute medical, legal, or professional advice, nor does it create a patient-client relationship. Urgent matters should not be communicated via this form.

  1. Response Time:

We aim to respond to enquiries as promptly as possible. However, we do not guarantee immediate replies and accept no liability for any delay or non-response.

  1. Accuracy of Information:

You confirm that all information you provide is accurate and up-to-date. False or misleading information may result in delays or refusal of service.

  1. No Guarantee of Services:

Submission of this form does not guarantee an appointment, consultation, or acceptance as a client or patient.

  1. Use of Submitted Information:

Any information you submit may be used to contact you in relation to your enquiry and for administrative purposes in accordance with our Privacy Policy.

  1. Governing Law:

These terms are governed by the laws of New Zealand, and you agree to submit to the exclusive jurisdiction of its courts.

🔹 PRIVACY STATEMENT (FOR ONLINE ENQUIRY FORM)

 

We are committed to protecting your personal information. This privacy statement outlines how we collect, use, and protect your data when you submit an enquiry through our website.

  1. Information Collected:

When you complete and submit the enquiry form, we collect personal information such as your name, contact details, and the content of your message.

  1. Use of Information:

Your information will only be used to:

    • Respond to your enquiry;
    • Contact you for follow-up;
    • Improve our services; and
    • Maintain records as required by law or regulation.
  1. Data Storage and Protection:

Your data is stored securely and only accessible by authorized personnel. We take reasonable steps to protect your information from loss, misuse, or unauthorized access.

  1. Sharing of Information:

We do not share your personal information with third parties unless:

    • It is required by law;
    • You have provided explicit consent;
    • It is necessary to provide you with the services requested (e.g., booking an appointment).
  1. Access and Correction:

You have the right to access the personal information we hold about you and request corrections if necessary. Please contact us at [insert your email] to make such a request.

  1. Retention:

We retain personal information only as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.